| 8/3/09 - JiWire announced that its first customer in a
new Ads for Access program achieved results that far exceed industry
averages. Hyatt Place reached mid-week travelers in some of the nation's
largest airports, offering 20 minutes of free Wi-Fi access in exchange for
viewing a 30-second video advertisement.
The campaign, called Free Wi-Fi Wednesdays, was designed to build brand
awareness for Hyatt Place among a highly valued demographic -- the
hard-to-reach business traveler. The objective was to highlight one of the
hotels' key amenities -- free Wi-Fi access -- by providing that same
service at airports in exchange for viewing a video tour.
By leveraging JiWire's Ads for Access solution, Hyatt Place aligned its
campaign message to its audience's activity in the very same moment of the
ad's delivery. Several attributes made the ad different from a regular
display ad, including a value exchange (watching ad in exchange for free
access) and a contextually relevant message based on the audience's
physical location.
Thirty-nine percent of those accessing the airports' Wi-Fi networks clicked
on the ad, which prompted an option to continue the campaign or return to
select a paid Wi-Fi subscription. Of the 39 percent who clicked the ad, a
majority, 68 percent opted to complete the program and continue enjoying
free Wi-Fi access, for a total completion rate of 27 percent.
"The business professional is a very valuable customer for us but can be
difficult to reach in an interactive, engaging, and measurable way," said
Alison Kal, vice president, marketing for Hyatt. "The Free Wi-Fi Wednesdays
program we executed with JiWire provided a new opportunity to deliver
relevant messages that helped us connect with business travelers."
The Ads for Access program allows brands to interact with a consumer by
sponsoring sessions of free Wi-Fi in exchange for engagement in their ad
campaign. Whereas Hyatt Place developed a successful rich media campaign,
brands can also engage consumers through full-motion video, social media
applications, location-based searches, and downloadable content. The Ad for
Access program provides a deeper level of interaction through multiple
impressions including a welcome screen, a decision page, the body of the
campaign, and a thank you page, all of which sit in front of the Wi-Fi
firewall.
"The Hyatt Place campaign is a great example of our unique ability to offer
interactive, place-based marketing opportunities that capture mobile
audiences in context, while offering detailed metrics commonly associated
with online advertising," said Kevin McKenzie, CEO of JiWire.
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